The AI-fueled future of work requires humans more than ever


Just as the Internet did in the 1990s, AI is going to change the definition of work. Although change can be scary, if the last three years have taught us anything, it's that it can also be an opportunity to rewire how we do things. I believe the best way for employees and employers to manage the upcoming changes is to adopt a skills-first mindset.

For employees, this means thinking of their job as a collection of tasks rather than a job title, with the understanding that those tasks will regularly change as AI advances. By dividing your work into tasks that AI can do perfectly, tasks for which AI can improve your efficiency, and tasks that require your unique skills, you can identify those skills. Which are the ones you should really invest in to stay competitive in the job you have. ,

After all, the skills required for many jobs have changed by a staggering 25 percent since 2015, and that number is expected to reach at least 65 percent by 2030 due to the rapid development of new technologies like AI. And it's not just skills related to AI literacy – people skills are growing in importance. Our data shows the top skills that professionals think will become more important as AI tools become more widely used at work are problem solving, strategic thinking and time management.

As far as employers are concerned, the rise of AI only increases the importance of a skills-based approach to hiring and developing talent. People are rapidly learning AI skills, with the number of AI-skilled members now nine times higher than in 2016. And there's an appetite to put these newly developed skills into practice: LinkedIn job posts that mention artificial intelligence or generative AI have seen 17 percent more application growth over the past two years than job posts that make no mention of the technology. . Leaders who focus on these skills when hiring (rather than just the degrees someone has earned or the jobs they've held) will uncover more potential and be more agile as the way we work continues to change.

The same is true for talent development. We will increasingly see employers becoming teachers, “training to hire” into ever-changing jobs through onboarding, apprenticeships and academies, as well as “training to promote” into ever-changing roles through upskilling and tours of duty. Will give which will take employees to new jobs. Work and maybe even new careers. This will be for AI-related hard skills, but perhaps more importantly, also for people skills: Our data shows that 92 percent of US executives believe people skills are more important than ever.

2024 will usher in a new world of work where people skills—problem solving, empathy, and active listening to name just three—are more important to career success, and people-to-people collaboration more important to company success. is important. Leaders and employees need to think of AI as just one tool in the toolbox. It doesn't replace people, it allows them to do their jobs more effectively, giving them time to focus on the more valuable and more human parts of their job. For example, a software engineer might get AI help with the more routine or repetitive coding required on a regular basis, giving them more time to innovate on new ideas. Or a recruiter can save time and focus on more strategic parts of the recruiting process – like talking to candidates and building relationships with them – by allowing AI to handle the creation of job postings.

In 2024, leaders will lean toward this ever-evolving technology while empowering their employees, and people will combine their skill building and continuing education with AI skills and practical people skills. The result will be a new world of work that is more humane and more fulfilling than ever before.